Krish Infosys is involved in offering service not a product which is tangible so, in that case there is not direct refund policy as product refund. It can be used immediately upon receipt; there is no product to return.
- We analyze the project direction for being on track to deliver right finished output.
- In case of a project termination, we make sure that the client has control of all the work done till that date and the money, if paid for further development, is returned.
- We obey a decision made by a client to work with a different provider within 48 hours of the project initiation. But there is no a refund for paid amount.
- No cancellations are entertained for those Services that the Krish Infosys.
- Development Services and as well as Hire Dedicated Developer services are non-refundable.
In case cancellation requests, you need to email the request to Project Management Office (PMO) of Krish Infosys. However, your request will not be measured applicable unless and until you take delivery of confirmation from our Project Management Office.
- The process time of cancellation request is 2 weeks.
- Cancellation of project is based on service level agreement.
- Once project is in beta stage then it can’t be canceled.
- Until you are not settling the payment, your project’s source Code, design or any other material related to project will not be delivered.
As there is not tangible product deliver, our deliverable designs file, software code & complied application will be delivered via electronic files using our collaboration tool or email. It your responsibility to save a copy of delivered electronic files on your server or on any storage media. We keep record of deliverable only up to 30 days from delivery date, then after we don’t owe the responsibility.